promises & expectations
We promise to:
- treat you with respect and understanding
- listen and respond promptly, sympathetically and constructively to all comments
- exceed all requirements for safety and sterility within the practice
- use only proven, safe and biocompatible materials and techniques
- try to run on time wherever possible
- invest constantly in acquiring new knowledge, skill and technology
We ask you to:
- arrive in good time for your appointments and, should you need to rearrange or cancel,
please give at least 48 hours notice to avoid a charge - follow our instructions to care for your smile
- attend review and maintenance appointments as advised
- pay for treatments when requested: we accept cash, cheques and most major credit or debit cards. We also offer payment schemes should you wish to spread the cost of treatment
- talk to us, let us know what you think of what we do; right and wrong
- help our practice grow by recommending us to your family, friends and colleagues
